Service Agreement Overview

What to Expect as an
Island Rentals Client

Before signing your management contract, please review the services included, contract terms, and the Renovation Spending Cap Agreement below.

All owners must agree to a pre-set spending cap authorizing immediate action in emergencies.

Renovation Spending Cap Agreement

Required

Agreed to at contract signing — applies to all management packages

All Island Rentals management contracts require the property owner to agree to a Renovation Spending Cap — a pre-authorized maximum spend per incident that Island Rentals may action immediately and without seeking owner approval.

In the event of an emergency — such as a burst pipe, heating failure, roof leak, or structural hazard — Island Rentals must have the authority to act at once. Waiting for owner approval in time-critical situations risks greater property damage, tenant safety issues, and legal liability. The spending cap ensures we can protect your property and tenants without delay, while all actions remain fully documented and reported.

The cap amount is agreed upon at signing and tailored to each property. Any work exceeding the cap will be communicated to the owner as soon as reasonably possible. If the owner cannot be reached and the situation demands immediate action, Island Rentals reserves the right to proceed in the owner's best interest.

When It Applies

Emergencies

Immediate action required

Cap Amount

Set at Signing

Tailored per property

Owner Protection

Full Reporting

Receipts & documentation

Contract Terms

Minimum Term

All management agreements are subject to a 1-year base contract period commencing on the signed start date.

Renewal

After the initial year, agreements automatically renew month-to-month unless 30 days written notice is provided by either party.

Early Termination

Terminating within the 1-year base period requires an Early Termination Fee equal to one (1) month's placement rent. Exception: if Island Rentals is unable to secure a suitable tenant within thirty (30) days of the subscription start date, the client may cancel the agreement without penalty.

30-Day Tenant Guarantee

If a suitable tenant has not been placed within 30 days of your subscription start date, you may cancel your management agreement with no Early Termination Fee. This guarantee applies only to the initial placement period and requires the property to be available, legally compliant, and accessible for viewings throughout the 30 days.

Applicable Law

All agreements operate in compliance with PEI's Rental of Residential Property Act and applicable island landlord-tenant legislation.

Services Included in Your Package

Rental Ad Placements

Your property promoted to our 17,500+ member Facebook community and listed across our online network for maximum visibility.

Property Inspections

Regular scheduled inspections to document property condition, identify maintenance needs, and protect your investment.

Tenant Screening

Thorough background checks, employment verification, and reference reviews to secure reliable, quality tenants.

Maintenance Coordination

We coordinate all maintenance and repairs through our vetted PEI contractor network, with emergency callouts included.

Rent Collection & Reporting

Streamlined rent collection, arrears follow-up, and detailed monthly financial reports for your records.

Lease Administration

Preparation, execution, and storage of lease agreements in compliance with PEI's Rental of Residential Property Act.

Frequently Asked Questions

Ready to get started?

Review our package options and submit your subscription request. Our team will reach out to complete your management agreement and confirm your Renovation Spending Cap.